\section{Help and Support}\label{label_helpsupport}

QGIS is still under active development and as such it won't always work like
you expect it to. The preferred way to get help is by joining the qgis-users
mailing list Your questions will reach abroader audience and answers will
benefit others. You can subscribe to the qgis-users mailing list by visiting
here: http://lists.sourceforge.net/lists/listinfo/qgis-user

If you are a developer facing problems of a more technical nature, you may
want to join the qgis-developer mailing list here:
http://lists.sourceforge.net/lists/listinfo/qgis-developer

We also maintain a presence on IRC - visit us by joining the \#qgis channel on
irc.freenode.net. Please wait around for a response to your question as many
folks on the channel are doing other things andit may take a while for them to
notice your question. Commercial support for QGIS is available from Micro
Resources. 

While the qgis-users mailing list is useful for general 'how do I do xyz in
QGIS' type questions, you may wish to notify us about bugs in QGIS. You can
submit bug reports using the QGIS bug tracker. When reporting a bug, either
login to SourceForge or, if you don't have a SourceForge id, provide an email
address where we can request additional information.
Feature requests can be submitted using the feature tracker. Please bear in
mind that your bug may not always enjoy the priority you might hope for
(depending on its severity). Some bugs may require may require significant
developer effort to remedy and the manpower is not always available for this.

If you have found a bug and fixed it yourself you can submit it to the QGIS
Sourceforge patch queue where someone will review it SSSSand apply it to QGIS.
Please dont be alarmed if your patch is not applied straight away - developers
may be tied up with other committments.

There is also a community site for QGIS where we encourage QGIS users to share
their experiences and provide case studies about how they are using QGIS. The
community site is available at: http://community.qgis.org 

Lastly, we maintain a WIKI web site at http://wiki.qgis.org where you can find
a variety of useful information relating to QGIS development, release plans,
links to download sites and so on.
